Refund Policy

At Logi Smart LLC, we are committed to providing reliable and professional truck dispatch and logistics support services across the United States. This Refund Policy outlines the terms under which refunds may be issued.

Due to the nature of dispatch services—where time, resources, and broker negotiations begin immediately—refunds are limited once services have started.

Refund Eligibility

Services are provided first, and invoices are issued afterward.
Duplicate or accidental payments are eligible for refund.
If we are unable to deliver the agreed dispatch services.

Non-Refundable Situations

Once loads have been booked or dispatched.
If the client cancels after dispatch work has already begun.
Failure to provide required documentation or delays in communication from the client side.

Cancellation Policy

Clients may cancel services at any time; however, charges may apply for work already completed. All cancellation requests must be submitted via email.

Refund Processing

Approved refunds will be processed within 5–10 business days using the original method of payment.

Contact Information

If you have any refund-related questions, please contact us:

Phone: (251) 901-5672
Email: info@logismartllc.com
Company: Logi Smart LLC